Phyllis A. Haynen
Kent, Washington, USA
http://www.phyllis.ws/
Home: 253-639-3129
E-Mail: phaynen@q.com

PROFESSIONAL
SUMMARY
A Data Analyst (with Web Developer responsibilities) experienced in consulting with multiple customers, analyzing the information requirements to define the data source needed to meet their business needs. Negotiate and assist customers, database/data administrators and systems analysts when additional data requirements are required or need to be changed. Create and perform test scenarios for new or changed data requirements on various databases. Selected strengths and skills include:
STRENGTHS
  • Analysis
  • Organization
  • Problem Solving
  • Reliability & Trustworthy
  • Team Player Attitude
  • Process Improvement
  • Communication
  • Ability to Work Independently
  • Customer Service
TECHNICAL SKILLS
Tools: TOAD for Oracle, MS Office (Access, Excel, PowerPoint, Word), MS Project Standard 2003
Languages: Oracle SQL, MS Access SQL, HTML, JavaScript, ASP.Net, C#, Cascading Style Sheets
RECOGNITION
  • Appreciation Award - Presented in recognition of your outstanding performance as well as your positive attitude and ability to work with others.
  • Accomplishment Award - Presented in recognition of your contributions to the Competitiveness and Performance Management VSM Change Management Process team.
  • Accomplishment Award - As key member of the ITOC-NG Project Team, you are being recognized for your efforts in completing a Major Milestone for Phase "O Startup" the completion of Phase 1 and 2 Statement of Work documents.
  • Achievement Award - In recognition for all the hard work for the recovery from the Friday the 13th BARS/BERS Blockpoint.
  • Accomplishment Award - Thank you for your special efforts in ensuring the success of the PMM Data Quality Process Improvement Project.
  • Appreciation Award - Phyllis dropped everything she was working on to create a report that was needed to satisfy a business partner's request for a change to a service level agreement.
  • Accomplishment & Appreciation Award - The ITOC IOS Implementation team successfully completed the first milestone to mark the beginning of managing the Boeing IT eBusiness infrastructure.
PROFESSIONAL EXPERIENCE
May 1995 - April 2009 IT Systems and Data Analyst - Boeing EOT, Information Technology, CNO Competitiveness & Performance Management, Bellevue, WA
  • Performance and reliability metric support for multiple enterprise computing product & service projects in Boeing IT and CNO (Computing & Network Operations). Customers: 7x24 Operations & Service Transition Core Service, IT eBusiness Infrastructure, DCAC, ITOC (Information Technology Operations Center), CNO Network External Suppliers, Virtual Work Program, Network Services, Desktop Reliability.
  • BERS User/Test focal for BERS Blockpoints, create scenarios, test changes and create the Macroscope P770S Test Results Report.
  • Design, develop and implement Customer Requirements Database
  • Design and maintain C&PM website that hosts over 3,000 charts and reports updated monthly with HTML, JavaScript, CSS, VBScript, SQL, ASP and MS Access Databases
  • PMM Web Focal for IT Services Web Working Group
  • Schedule and coordinate analysis reporting and web requests with customers
  • Design and develop data files & databases, perform Data Quality analysis, produce charts, data & summary reports, document processes
EDUCATION

Bellevue College Bellevue, WA: Information Systems Associate Degree, GPA 3.7

Bellevue Community College, Bellevue, WA: Project Management Certificate

Boeing: Leadership Certificate Program, Data Modeling, Database Planning, Data Processing, System Thinking, Web Development Certificate, Six Sigma Green Belt, ITIL V3, Lean 101, Lean Software Development: An Agile Approach

Enumclaw High School, Enumclaw, WA: High School Diploma Business Major

HOBBIES/
ACTIVITIES
Family Genealogy
Gardening
Photography
South King County Genealogical Society
  • Webmaster
  • Newsletter Chairperson
  • President
  • Publicity Chairperson


Home | Phyllis' Family Genealogy | Pacific Northwest
Betsy & Grayson | Resume
Phyllis' Book Selections
Genealogy Books | Pacific Northwest Books | Cat Books

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